Age Verification Policy

1) 18+ requirement

Our services are intended only for users who are at least 18 years old. We take reasonable steps to prevent access by minors and to verify age where required.

2) How age-gating and verification works

• Age gate: you may be asked to confirm your date of birth and that you are 18+ before using the service.
• Account checks: we may require verification before enabling certain features (e.g., withdrawals) or when risk indicators are detected.
• Document/KYC verification: we may request proof of age/identity and compare it with account details.
• Third-party verification: we may use verification providers to validate documents and perform checks (including authenticity and basic consistency checks).
• Payment method checks: we may verify that the payment method belongs to you and is consistent with your identity details.

3) Information we may request

Depending on the situation, we may request:

• Full name, date of birth, address, and contact details
• A copy/photo of an identity document (e.g., passport or national ID) showing date of birth
• A selfie or liveness check to confirm you are the document holder
• Proof of address (e.g., utility bill/bank statement, when needed)
• Limited payment verification details (e.g., partial card digits, account holder name) as necessary to confirm ownership

4) Failed, incomplete, or false verification

• If we cannot verify that you are 18+, we will restrict access and may suspend or close your account.
• If you provide inaccurate information or false/forged documents, we may refuse service, suspend/close the account, and cancel pending transactions as permitted by our Terms and applicable law.
• We may request additional information if results are inconclusive.

5) Preventing underage access

• Age-gate prompts and date-of-birth controls
• Risk-based verification and periodic re-checks
• Monitoring for inconsistent account activity and duplicate identities
• Blocking or restricting accounts where underage use is suspected

6) Data use, storage, and security

We use verification data only for age/identity checks, fraud prevention, and compliance. We aim to collect the minimum necessary data, restrict access, and protect it with appropriate technical and organizational measures. We retain verification records only as long as needed for these purposes and legal obligations.

7) Contact