Privacy Policy
Last updated: 14 May 2026
This Privacy Policy explains how NeonDaugava Entertainment SIA ("we", "us") collects and uses personal data on rolllalv.com (the "Service"). We are the controller for processing under the GDPR.
Data we collect
- Account & profile data: username, email, login credentials (hashed), preferences.
- Support communications: messages you send us and related contact details.
- Device & usage data: IP address, device identifiers, browser, pages viewed, timestamps, referring URLs, approximate location derived from IP.
- Cookies/analytics: identifiers and events for site functionality and measurement (where enabled).
How we use your data (purposes)
- Provide, secure, and maintain the Service (authentication, fraud prevention, troubleshooting).
- Respond to requests and provide customer support.
- Measure performance and improve features (analytics, aggregated reporting).
- Comply with legal obligations and enforce our terms.
Lawful bases (GDPR)
- Contract: to provide accounts and requested services.
- Legitimate interests: security, preventing abuse, improving the Service.
- Consent: where required for non-essential cookies/analytics or optional marketing.
- Legal obligation: record-keeping and compliance requirements.
Sharing & processors
We share personal data only as needed with service providers (e.g., hosting, email, analytics, customer support tools) acting as processors under contracts, and with authorities when legally required. We do not sell personal data.
International transfers
Your data is primarily processed in the EEA. If a provider processes data outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses and additional measures where required.
Retention
We keep personal data only as long as necessary for the purposes above. Typical periods: account data for the life of the account; support records up to 24 months; security/technical logs up to 12 months, unless longer retention is required by law or needed to resolve disputes.
Your rights (EEA/Latvia)
- Access, rectification, erasure, restriction, portability, and objection.
- Withdraw consent at any time (does not affect prior processing).
- Lodge a complaint with Latvia’s supervisory authority: Datu valsts inspekcija.
Contact
NeonDaugava Entertainment SIA
SIA (Sabiedrība ar ierobežotu atbildību)
Address: Satekles iela 2B, Riga, LV-1050, Latvia
Email: contact@rolllalv.com
Phone: +371 2784 5931
Registration No.: 40103958724 • VAT: LV40103958724
Send privacy requests from the email linked to your account when possible to help us verify your identity.